Decision Making / 4 / 4.10

4.10 SUMMARY

An appreciation of the nature of wicked problems is essential before we can develop meaningful and effective ways of addressing them. So, in this chapter, we have characterised ‘wicked’ problems based on descriptions that already existed in the literature. Observations from case studies in earlier chapters were set in the context of existing characterisations because of the more extensive descriptions of the nature of complexity both in the literature and derived from the case studies. These detailed characterisations should aid us in development of our principles of method for addressing wicked problems. An expanded characterisation of tame and wicked problems has been developed to help in the choice of techniques for addressing such problems. This is used to help inform the development of principles of method enunciated and demonstrated in the following chapters.